If you’re looking for something specific on this site and can’t find it via a menu/link (every page is linked in the menu) – you can use the search box (much quicker than e-mailing me). Software sales terms are fair and (hopefully) quite straightforward.
Software Question? Bug Report? The Help file is your friend
Most applications have extensive documentation so the answer can nearly always be found there. Many of the help files are online which allow you to view the documentation in your web-browser so you don’t even need to install the software. When reporting a “problem”, include as much detail as you can about the problem: your computer details, software version and steps to replicate the fault.
I use Nochex as a secure payment gateway who accept all major credit/debit cards – this suits most personal users and small stations but if you would prefer to pay via Bank Transfer (along with an invoice for your records) – that’s fine. Payments from UK banks are normally instant whilst EU/International typically take 3-5 business days to reach me. I do not accept PayPal.
Custom Hardware/Software : I currently have a full schedule so am unable to undertake new custom projects no matter how interesting or lucrative! Updates to my existing software remains unaffected. Please note that I cannot help with generic engineering questions about third-party hardware/software unless it involves interfacing it to a product of mine.
To contact me for sales/support on hardware/software found on this site (including activation keys), please use this e-mail address: