Contact

Software sales terms are fair and (hopefully) straightforward. All my paid-for software runs in some sort of “demo” mode (with either a time-limit and/or restricted function) allowing you to try it before committing to a purchase.  Information about Free/Archive applications can be found here.

Most of my applications come with a help file so the answer can nearly always be found there – Many of these are also available online which allow you to view the documentation via your browser.  When reporting an issue, please include as much detail as you can about the problem: your computer details, software version and steps to replicate the fault.  If I can replicate a fault my end, there’s a good chance I can fix it.

Until you make a purchase, support from me will be limited to answering questions like can I do xxx?” rather than how do I do xxx?”.  I am happy to help you ascertain if the software will do what you want it to, but further assistance over and above the supplied “help” file is for registered users only.

Contacting Me

I’m unable to help with generic engineering questions about third-party hardware/software unless it involves interfacing it to a product of mine.  Unless you’re part of my Access All Areas subscription, support for products will be on a “best effort” basis and subject to my other commitments.  Activation Keys, however, are always sent ASAP.

To contact me for sales/support on hardware/software found on this site – including activation keys, please use this e-mail address: